Refund & Return Policy
Refund & Return Policy
Thank you for shopping at Fine Art Coloring.
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return under the conditions below.
Returns
You may return eligible items within 30 days of delivery.
To qualify for a return:
The item must be unused and in the same condition you received it
The item must be in its original packaging
Proof of purchase is required
To start a return, contact us at:
FAColor@gmail.com
Please include:
your order number
reason for return
We will provide instructions.
Refunds
Once your return is received and inspected:
we will notify you of approval or rejection
approved refunds are issued to the original payment method
Processing time:
inspection: 2–3 business days
bank processing: 5–10 business days
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Original shipping fees are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
Contact us within 7 days of delivery at:
FAColor@gmail.com
Include photos of:
the product
the packaging
We will replace or refund the item.
Non-Returnable Items
We do not accept returns for:
used items
items damaged by misuse
